BigGo - Contact Us

Experience better services such as Saved, Recent Searches, etc., after logging into your account

Experience the various services by BigGo

＊Types of Cooperation

tick all that apply

Product list released on BigGo

Merchant with cashback service

Referral Marketing

Others

＊Merchant's name

＊Official website

＊Contact person's name

＊Contact person's email

＊Contact person's phone number

＊Is there a shopping cart function on the website?

Yes No

＊Total product number in the website

＊Main product's category

＊Do you cooperate with affiliate marketing platforms?

How does the network traffic (PC/Mobile)?

＊How does the monthly revenue?

＊Do you have an online store on any shopping platform?

＊Is there someone who can assist to process S2S/GA concatenation?

Yes No

What is your estimated revenue achievement in BigGo?

contactus:Feedback

To shorten processing time of your question, please attached 'order screenshot, order date and order number' for cashback tracking request

＊Types of search queries

＊Merchant's name where the product you purchased

＊Does the order over confirmed/credit time?

Yes No

Please noted: Order information is not a real-time display. The order verification, credit time varies among each merchant. For more details, please visit List of Cashback Available Merchants

＊Path to purchase

＊Purchasing process

* It will link to Shopee APP when you click the product of Shopee Mall. For the product of other merchants that will link to the merchant's website, and we are not able to recognize reward if you place an order from other merchant's APP since it is not traceable.

＊Did you click the link and checkout at the same page?

Yes No

* It will embed tracking number when click BigGo's link. If you place an order by opening another page, the order will not be able to track.

＊Did you place more than 2 orders continuously at the same page?

Yes No

* You need to click link again from BigGo when place each order. If you place more than 2 orders at the same page, we will only recognize first order.

＊Did you exit the website during place an order?

Yes No

* If you close the browser, it may lose the tracking number then could not track the order accordingly.

＊Didn't you perform any action on the website for more than 30 minutes?

Yes No

* After 30 minutes of inactivity, it is not able to track due to cookie expired

Which discount/promo code did you use?

* If the promo code is not provided by BigGo, some merchants will not recognized the order.

Contact person's name

＊User account

* Please fill in registered Email account of BigGo. Or please fill in login name if you registered BigGo member with Facebook / Google account.

＊Contact person's email

Contact person's phone number

＊Order Number

* Please provide and fill in the correct order number per each. If you have multiple orders, kindly add the date before each order.

＊Order Amount

* Please fill in the actual payment

＊Order Date

* Please fill in the earliest order date if you have many orders.

Upload order screenshot(This is required field if you want to inquire the order)

No files have been selected

Upload

* Supported image formats:PNG / GIF / JPG.We can't track your order if you don't provide order screenshot.

＊contactus:Feedback

* Please describe your thoughts or suggestions

＊The Role

＊Contact details

Your legal name is the name that appears on your official documents, such as your driver’s license or passport.

＊Resume

Please attach your resume.

Upload Resume

Additional Information

Please add any additional information you’d like us to consider (LinkedIn, Github, online portfolios, etc.).

Once the account is deleted, it will not be possible to restore settings, view cashback records, etc. To become a BigGo member again, please register again.

If you still want to delete the account, the steps are as follows:

1. Click 'Profile' on the BigGo homepage

2. Click 'Edit Profile'

3. After entering profile, click 'Delete my account and all the data' to delete

To shorten processing time of your question, please attached 'order screenshot, order date and order number' for cashback tracking request

＊是否有透過 BigGo 購物幫手完成下單?

Yes No

＊Did you place more than 2 orders continuously at the same page?

Yes No

* You need to click link again from BigGo when place each order. If you place more than 2 orders at the same page, we will only recognize first order.

＊Did you exit the website during place an order?

Yes No

* If you close the browser, it may lose the tracking number then could not track the order accordingly.

＊Didn't you perform any action on the website for more than 30 minutes?

Yes No

* After 30 minutes of inactivity, it is not able to track due to cookie expired

Contact person's name

＊User account

* Please fill in registered Email account of BigGo. Or please fill in login name if you registered BigGo member with Facebook / Google account.

* 使用Apple帳號登入請注意！

＊Contact person's email

＊Uber Eats登入信箱

＊Order Number最多5筆訂單資訊

* Please provide and fill in the correct order number per each. If you have multiple orders, kindly add the date before each order.

＊Order Amount

* 多筆訂單金額，請以符號隔開，分別填寫。

＊Upload order screenshot(訂單截圖須包含『訂單編號』、『已完成狀態』、『總金額』)

No files have been selected

Upload

* Supported image formats:PNG / GIF / JPG.We can't track your order if you don't provide order screenshot.

contactus:Feedback

* Please describe your thoughts or suggestions